POLICIES AT BAYLEAVES.NET
of 13919463 Canada Inc.

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

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Last updated: May 3, 2022

• Bayleaves.net of 13919463 Canada Inc. Terms & Conditions

• Acceptable Use Policy
   

Bayleaves.net of 13919463 Canada Inc. Terms & Conditions

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Welcome to 13919463 Canada Inc. by accessing through any areas of BAYLEAVES.net (the "Site") or purchasing products from 13919463 Canada Inc., you acknowledge and agree to the retail terms and conditions, set out below (the "Retail Terms"). These Retail Terms supplement in Wix Policy and are incorporated into bayleaves.net of 13919463 Canada Inc. policy terms, and form part of our agreement with you. Your use of the Site constitutes your agreement to follow and be bound by the Retail Terms and the bayleaves.net of 13919463 Canada Inc. policy Terms. We reserve the right to modify these Retail Terms and bayleaves.net of 13919463 Canada Inc. policy at any time in our sole discretion without prior individual notice. Any modifications to these Retail Terms will be posted on the Site. If you do not agree to these terms, please do not purchase products from BAYLEAVES.NET or use the Site.

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Your Account and Customers
You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to immediately notify us of any unauthorized use of your user account or any other breach of security known to you. You agree to authorize bayleaves.net of 13919463 Canada Inc. to charge purchases you make on-line to the credit card or payment you supplied to bayleaves.net of 13919463 Canada Inc. policy when you purchased any products and/or services offered on the Site.

Personal Information
Your submission of personal information to bayleaves.net of 13919463 Canada Inc. is governed by the bayleaves.net of 13919463 Canada Inc. Privacy Policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Site. These Retail Terms incorporate by reference the terms and conditions of the Privacy Policy.

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Transactions & Limits on Quantity of Items Ordered
Bayleaves.net of 13919463 Canada Inc. sells products within Canada and ships outside of Canada. Unless otherwise indicated, prices displayed on the Site are quoted in United States Dollars, Canadian Dollars, European Union Dollars, and Hong Kong Dollars. We reserve the right to refuse any order you place with us. All products sold by Bayleaves.net of 13919463 Canada Inc. are for lawful commodities. Given the nature of our business, many of the products we sell are in high demand, but only available in limited quantity. We may, in our sole discretion, limit, prohibit or cancel quantities ordered per person, per household or per order and we reserve the right to limit, prohibit or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We also may also close any account we deem to be in violation of our policies at our sole discretion without notice.

Returns
See Bayleaves.net of 13919463 Canada Inc. 's Return Policy for details.

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Shipping & Delivery
See Bayleaves.net of 13919463 Canada Inc.'s Shipping & Handling Policy for details.

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Delivery & Returns Guarantee For Domestic or Oversea Shipping

Your satisfaction is our mission. Please check carefully for our return guidelines before shipping or bring anything back to us. All returns require pre-authorizaiton and will be subject to a 15% restocking and handling fee. Due to the high standard of our products quality control, all returns must keep in our original sealed package without any opening and damaging. All return related inquires must made within 7 business days of purchasing along with the proof of receipt. Refunds strictly apply to the total cost value plus applicable taxes back into the original method of payment. Please noted that it can take up to 21 business days for all the credit card purchase depending on the finical institution’s policy. If you have more questions, please feel free to contact us, we will more happy to assist you.
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The Guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, report the problem and our team will determine whether you are eligible for a refund or credit. You may be eligible to request a refund or credit under the Delivery & Returns Guarantee when the following applies:

1. you have not received your package and seven days have passed since the maximum estimated delivery date or the tracking shows a delivery confirmation, whichever is sooner; or

2. the item you received is damaged, defective, materially different, or you changed your mind and you returned the item in line with BAYLEAVES.net's Return Policy with a trackable shipping method, but you have not been refunded or the refund you received was in the wrong amount.

You have up to 20 days after the maximum estimated delivery day to request a refund or credit under this Delivery & Returns Guarantee. Additionally, if you file a dispute with your payment provider or bank, you won't be eligible for a refund under the Delivery & Returns Guarantee.

Discretionary Credits
Discretionary credits are valid for a period of 90 days after their date of issuance and are redeemable for any purchase with BAYLEAVES.net of 13919463 Canada Inc., excluding Gift Cards. Discretionary credits have no cash value and cannot be converted to cash or used as payment towards the BAYLEAVES.net of 13919463 Canada Inc. Credit Card. Discretionary credits may only be redeemed when placing a telephone order with a live Customer Care Representative.

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Errors/Order Correction or Cancellation
We aim to provide you with the most up-to-date accurate information about our products. We strive to ensure that the details and images of the featured items are as accurate as possible, but occasionally, there may be information communicated to you, featured during our Youtube broadcast or shown on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information communicated to you, featured during our promotion, broadcast or on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

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BAYLEAVES.net of 13919463 Canada Inc. Offers and Promotional Activities
In addition to the terms and conditions of this Site, certain BAYLEAVES offers on products, contests, surveys and other promotional activities may be governed by specific terms and conditions that are separate from these Retail Terms. By purchasing such products or participating in any such promotional activities, you will become subject to those specific terms and conditions, which may vary from the Retail terms set forth herein. To the extent the specific terms and conditions of a promotional activity conflict with these Retail Terms, the Retail Terms shall control.

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Promo Code Offers on the Site
A BAYLEAVES.net of 13919463 Canada Inc. promo code offer is valid in Canada on the Site (BAYLEAVES.net) only and is non-transferable (the "Promo Code Offer"). A Promo Code Offer is valid only at the time it is presented during the Site visit and expires after 24 hours of inactivity from the time the offer was accepted and all eligibility requirements were met. Subsequent visits to the Site may not display the same Promo Code Offer or any offer at all. A Promo Code Offer must be accepted by clicking the "Redeem Your Savings" button and meeting the eligibility requirements stipulated in the Promo Code Offer details. Minimum spend is calculated before taxes and after applicable discounts. A Promo Code Offer must be submitted in the promotional code input box at the time of checkout on the Site for the offer savings to be applied. The Promo Code Offer is valid for single use only at the time it is revealed, and cannot be used in subsequent transactions. Promo Code Offer is not redeemable for cash, cannot be used to make payments on any charge account, and cannot be replaced if lost. Customer must pay applicable sales tax. Not valid on BAYLEAVES.net of 13919463 Canada Inc.'s Programs. Promo Code Offer applicable on purchase price before shipping & handling and taxes. Promo Code Offer cannot be redeemed on Clearance items as identified on Bayleaves.net/clearance items, Gift Cards, Specific items, Flash Sale items, or redeemed for cash, or used towards payment of the BAYLEAVES.net of 13919463 Canada Inc. Credit Card. Other exceptions may apply. Promo Code Offer cannot be used in conjunction with any other promo code or promotional offer. Promo Code Offer may be modified, terminated or withdrawn at any time and for any reason without notice. BAYLEAVES.net of 13919463 Canada Inc. reserves the right to cancel or withdraw any part of the Promo Code Offer due to unauthorized, altered, or ineligible use. Void where prohibited.

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Links to Other Web Site and Services
The Site may contain links to other web sites that are not under the control of BAYLEAVES.net of 13919463 Canada Inc. or its affiliates. Neither BAYLEAVES.net of 13919463 Canada Inc. nor its affiliates has any responsibility for the linked Web site nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Site' users.

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Personal Clothes and Pants
Please refer to the size table since the size description may not be the same measurement standard as your local measurement.

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BAYLEAVES.net of 13919463 Canada Inc. Policy
BAYLEAVES.net of 13919463 Canada Inc. offers a wide array of commodities to appeal to the various style preferences of our customers. How our customers dress is a personal choice. And for some, that choice includes clothes and texture.

To ensure our customers are educated and comfortable with their second hand choices, we work very closely to ensure that items are in high quality and right packing. For every product that BAYLEAVES.net of 13919463 Canada Inc. carries which includes the material which presented in the photos, you will find that product's detail page so you can shop with confidence.

Some customers love the look and feel of comfortable, but prefer "elegrant" – and we offer great styles to choose from. We want all of our customers to look great and feel good too!

Disclaimer of Warranties & Limitation of Liability
BAYLEAVES.net of 13919463 Canada Inc. and its suppliers provide the products and/or services sold by BAYLEAVES.net of 13919463 Canada Inc. and all content, material, information or postings found on or accessed through the Site, on an "as is" basis, except for manufacturers' standard warranties. BAYLEAVES.net of 13919463 Canada Inc., its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents, and its suppliers expressly disclaim any and all representations, warranties and conditions, express and implied, including, without limitation, any and all representations and warranties of title and non-infringement, and all implied warranties and conditions of merchantable quality, fitness for any particular purpose, suitability for any particular purpose, and any representations, warranties or conditions arising from any course of dealing or usage of trade, with respect to the Site. Neither BAYLEAVES.net of 13919463 Canada Inc. nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents nor any of its suppliers makes any representations or warranties as to the accuracy, timeliness, reliability, truthfulness or completeness of the Site or the content contained in or accessed through the Site, including, but not limited to, the contents of any content, information, material, or posting found on the Site, any products and/or services provided through the Site, or any links to other site made available on the Site or the content contained on such site(s), or as to the continuous or error free use and operation of the internet or the Site. Neither BAYLEAVES.net of 13919463 Canada Inc. nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants or agents makes any representations or warranties that the Site or access to and use of the Site will be uninterrupted, error free, or free from defects, viruses or other harmful components. You expressly agree that use of the Site is at your sole risk.

Information provided on the Site contains information, references and/or cross references to BAYLEAVES.net of 13919463 Canada Inc., its affiliates and related companies' products and services that may not be available in your local area and BAYLEAVES.net of 13919463 Canada Inc., its affiliates and related companies makes no representations or warranties as to the availability of such products and services in your local area and such references do not imply that BAYLEAVES.net of 13919463 Canada Inc., its affiliates and related companies intend to provide such products or services in your local area. BAYLEAVES.net of 13919463 Canada Inc. recommends that you consult with BAYLEAVES.net of 13919463 Canada Inc. for information regarding the products and services which may be available to you in your local area.

Under no circumstances, including, but not limited to, negligence, gross negligence, negligent misrepresentation and fundamental breach shall BAYLEAVES.net of 13919463 Canada Inc. or its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents be liable for any direct, indirect, incidental, special or consequential damages or any loss that result from the failure or delay in the delivery of, or the use of, or the inability to use, any products and/or services purchased by you, and any content, information, material, or postings on the Site, directly or indirectly, or the transmission of confidential or sensitive information over the internet. The customers promise and accept the packings which may be difference from the photos. These limitations apply regardless of whether the party liable or allegedly liable was advised, had other reason to know, or in fact knew of the possibility of such damages. You specifically acknowledge and agree that neither BAYLEAVES.net of 13919463 Canada Inc. nor its affiliates and related companies, nor each of their respective directors, officers, employees, consultants and agents shall be liable for any defamatory, offensive or illegal conduct of any user, including you.

Termination
We reserve the right to terminate any or all of your accounts or services, excluding any fully prepaid services upon no less than 30 days' advance notice to you at your billing address.

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Governing Law
Any disputes arising hereunder shall be governed exclusively by the laws of the province of Ontario and the laws of Canada applicable therein, without giving effect to their conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Ontario and/or the Federal Court of Canada in Ontario, or any other judicial district or jurisdiction as BAYLEAVES.net of 13919463 Canada Inc. may determine in any and all actions, disputes, or controversies relating hereto.

If a portion of these Retail Terms is unenforceable, the remaining provisions continue in full force. BAYLEAVES.net of 13919463 Canada Inc.'s failure to enforce strict performance of any provision of the Retail Terms does not mean BAYLEAVES.net of 13919463 Canada Inc. has waived any provision or right. Neither the course of conduct between us nor trade practice modifies any provision of the Retail Terms.

BAYLEAVES.net of 13919463 Canada Inc. may assign its rights and obligations under the Retail Terms. These Retail Terms will inure to the benefit of BAYLEAVES.net of 13919463 Canada Inc.'s successors, assigns and licensees.

The parties have required that the Retail Terms and all documents relating thereto be drawn up in English.
Les parties ont demandé que cette convention ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.

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Retail Terms and Conditions of Use

Payments & refunds

1. Sales tax on BAYLEAVES.net of 13919463 Canada Inc.: info for buyers

2. Accepted payment methods

3. BAYLEAVES.net of 13919463 Canada Inc.’ Buyer Protection fee

4. Refund policy

5. Buyer Protection

6. I cancelled/returned my order but I’m still waiting for my refund

Sales tax on BAYLEAVES.net of 13919463 Canada Inc.: info for buyers

As an online marketplace operating in Canada, BAYLEAVES.net of 13919463 Canada Inc. is required by law to collect and remit sales tax to the relevant Canadian authorities.

When does Sales tax apply?

Depending on your location and other factors, you may have to pay the sales tax when buying an item on BAYLEAVES.net of 13919463 Canada Inc.. The sales tax may apply to the purchase of the item itself, as well as on shipping.

The applicable sales tax will be shown at checkout. It will be added on top of the item price, the shipping price.

We will calculate, collect and remit the applicable sales tax to the respective authorities.

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What is the Sales tax rate?

It depends on many factors. These include the item/service type and price, drop-off and delivery locations, and others.

The total amount of taxes to be paid will be clearly displayed at the checkout once you have selected a shipping method and provided both the billing and delivery addresses or service point. 

A full breakdown of the taxes applied will be provided on the invoice issued to you when your order is confirmed, and on the credit note if your order is canceled.

Accepted payment methods

Once you're ready to purchase the item(s) in your cart, and you've selected your shipping method(s) and delivery address(es), you’ll be able to choose the payment method for your order(s). 

Payment methods available on BAYLEAVES.net of 13919463 Canada Inc. are:

1. Credit/debit cards

• We accept all major credit and debit cards, such as Visa, Mastercard, American Express, PayPal, and other payment method provided that they are valid at the moment of purchase.

• You may be redirected to your bank's website to confirm your payment, using the verification method set up by your bank (such as a code sent to your phone/email, or entered via your bank app). 

• Note that we do not save your card details on BAYLEAVES.net of 13919463 Canada Inc. These are transferred to our payment service provider PayPal or TD Bank, so that they can safely process your payment. For more information on how PayPal or TD Bank handles your data, please read their privacy policy. 

• You'll need to provide your card details each time you purchase on BAYLEAVES.net of 13919463 Canada Inc. with it. 

Good to know:

• PayPal may charge a small amount to your bank card to ensure its validity. Normally, this charge will be refunded immediately.

• If you’re a minor, you may use BAYLEAVES.net of 13919463 Canada Inc. only under your parent’s or adult guardian’s supervision and via their account. It's strictly forbidden by law to use a credit/debit card without the permission of its owner. Your parent or adult guardian needs to authorize any means of payment you use.

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BAYLEAVES.net of 13919463 Canada Inc. made sure the item has arrived safely and that it matches the description.

• If the item is truly not as described or arrives damaged, submit a return request within 2 days after the order is marked as ‘delivered’. We’ll make sure that you get refunded for your purchase. For more details, please read our Refund Policy.

• If your item doesn’t arrive within 60 days or is marked as “delivered” even though you haven’t received it, please contact our support team as soon as possible by clicking on the button below. We'll figure out where your item is and ensure that you get refunded if the order is lost. 

If you miss the 2 day deadline or click the Confirm order button, your order will be finalized and the product is matching the description.

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Support from our team

We’re here to help with any questions about to your order. It’s our job to make sure that your BAYLEAVES.net of 13919463 Canada Inc. shopping experience is fun and hassle free.

Refund policy

As a buyer, when you purchase on BAYLEAVES.net of 13919463 Canada Inc., you are covered by the MONEY BACK GUARANTEE. This means that if your item does not arrive, or if it arrives damaged or truly not as described, we refund you.

How to benefit from Buyer Protection?

• If your item arrives damaged or not as described, you have  2 days after the order was marked as "received" to lodge a return request that will be sent to the seller for review and response. If your request is approved (by the seller, or by BAYLEAVES.net of 13919463 Canada Inc. if the request is escalated or the supplier does not respond), your refund will be processed as soon as the item(s) is/are back with the seller. 

If you miss the 2 day deadline or click the Confirm order button, the Money Back Guarantee will end, your order will be finalized and the payment will be confirmed.

• If your item has been lost during transit, please contact us so we can investigate. If the item is indeed lost, we will cancel the order so you can be refunded.

Of course, if you're not quite happy with your item (e.g., it is not your style, or it does not fit quite the way you expected), you can always contact the BAYLEAVES.net of 13919463 Canada Inc. to see if you can return it and get refunded. However, you will not be covered by Money Back Guarantee if the supplier refuses. If the supplier agrees to a return, please make sure that you lodge a return request within 2 days after the order was marked as "received", otherwise the order will be automatically finalized and the purchase is confirmed. This cannot be reversed.

What is refunded?

You’ll get a refund if your order was cancelled or if you returned the item to the supplier. You will be refunded once the order is marked as cancelled on BAYLEAVES.net of 13919463 Canada Inc. or once the BAYLEAVES.net of 13919463 Canada Inc. confirms receipt of the returned package, depending on the situation. The refund includes:

• the price of the item(s) returned/cancelled; 

• the purchase money minus 15% on the purchase amount of the Handling Fee, if you had no other items in your shopping cart at the time of purchase or if your other orders are also returned/cancelled;

• applicable taxes.

Note that we do not refund the following: 

• the shipping fees you paid when you ordered the item(s); 

• shipping costs for returning the item(s) to the Supplier(s);

• the cost of the envelope/packaging used to return the item(s).

If you’re returning an item from a bundle order, you’ll only receive the amount that the particular item was priced at when you made the purchase. Shipping costs and the fixed part of the buyer protection fees will not be refunded.

MONEY BACK GUARANTEE

We promise your purchase money back with tax, but not shipping fee, if the item you received is not as described, or if your item is not delivered within the 60 days. We would charge 15% on the purchase money on the handle-fee. You can get a refund 20 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence. 

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Step 1:

Contact Seller

Go to your order history and select the item. Discuss the issue with the seller and see possible solutions.

Step 2

Apply for Refund

If you can't come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).

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Step 3

Get Money Back in 20 Days

Most sellers will return your money in 20 days, however; if it's not resolved, you can contact bayleaves@nox1.com from the order detail page to escalate your dispute.

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Terms and Conditions

Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” Rules, Terms & Conditions (the “Official Rules”)

These Terms & Conditions apply to the “Buyer Protection Money Back Guarantee” or “Basic Buyer Protection” in bayleaves.net  (the “Buyer Protection”).

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1. Eligible Customer: You must be a directly customer of bayleaves.net and have successfully made and completed a purchase of goods and/or services on bayleaves.com.

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2. Buyer Protection Period: the number of days (appearing/confirmed on the product listing page at the time when the Eligible Customer completed the purchase from the Bayleaves.net) which the bayleaves.net guarantees the Eligible Customer that it would receive the goods and/or services ordered from the bayleaves.net, start counting from the day the Eligible Customer completes such purchase on Bayleaves.net. The returned delivery fee is excluded.  

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3. Rules:
a. If the Eligible Customer does not receive the goods and/or services within Buyer Protection Period or receives goods and/or services that are sub-standard in its view, the Eligible Customer may initiate the dispute procedures as stipulated in bayleaves.net under “Disputes and Reports” to report this incident (“Dispute Procedures”) to bayleaves.net.

b. During the Dispute Procedures, bayleaves will investigate this incident considering (but not limited to) the following factors:
i. Whether goods and/or services received by the Eligible Customer are damaged, defective, or are substantially different from what has been presented or described on the product listing page;
ii. Whether the non-arrival of goods and/or services to the Eligible Customer is due to factors beyond its control;
iii. Whether the non-arrival of goods and/or services to the Eligible Customer is due to error or miscommunication on the part of the Eligible Customer (eg providing incorrect shipping address etc); or
iv. Whether the goods and/or services are returned to the seller due to such goods and/or services not being able to clear customs.

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c. bayleaves.net may ask the Eligible Customer for relevant information, documentation, records and/or other evidence to support Eligible Customer’s claim.

d. After the Dispute Procedures, Bayleaves.net will decide (which is final and not subject to appeal). If the determination is in favor of the Eligible Customer, subject to the terms of the Official Rules (including but not limited to the force majeure clause below), the Eligible Customer will be eligible for a refund within 20 days after the completion of the Dispute Procedures. Such refund will be generally credited to the same means of product payment only (Return delivery fee is excluded) used by the Eligible Customer when placing the affected order on bayleaves.net unless the parties have agreed on some other means and subject to the relevant technical constraints.

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4. General Rules:
a. By participating in this Buyer Protection, you agree to be bound by these Official Rules.

b. Any fraud and/or abuse by you (as determined by the eligible customer at its sole discretion) will result in forfeiture of your eligibility to this Buyer Protection and/or rights under these Official Rules.

c. Bayleaves.net is not responsible for any late, lost, delayed, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence, whether by e-mail or otherwise.

d. The eligibility to this Buyer Protection shall be determined by Bayleaves.net at their sole discretion based on the bayleaves.net’s record. If there is any discrepancy between the record of transaction held by you and that held by the Salesperson or Bayleaves.net, the salesperson’s record shall be conclusive and binding on you.

e. Bayleaves.net reserves the right to amend these Official Rules without prior notice. In the event of disputes, the decision of the Salesperson shall be final and binding.

f. Bayleaves.net reserves the right and absolute discretion to cancel or revoke anyone’s right to participate in this Buyer Protection.

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6. Force Majeure: Under no circumstances shall Bayleaves.net be held liable to the Eligible Customer for this Buyer Protection or any rights under these Official Rules due to or resulting directly or indirectly from acts of nature, forces or causes beyond the reasonable control of Bayleaves.net or the relevant seller, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.

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7. Conflict of Terms and Conditions:
a. In case of any discrepancy in the content between the English and other non-English language versions of these Official Rules, the English version shall prevail.

b. In the event that any of the terms under these Official Rules conflict with rules and/or any such related information displayed elsewhere on Bayleaves.net, the terms under these Official Rules shall prevail.

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8. Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE BAYLEAVES.NET OF 13919463 CANADA INC.  BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS OR PROFITS) ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION IN THIS BUYER PROTECTION, WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SPONSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

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9. Disputes: You acknowledge and agree that the BAYLEAVES.net of 13919463 Canada Inc.  or any of its affiliates shall not be responsible, and shall have no liability to the Eligible Customer or anyone else for any dispute or claim that arises out of your participation in this Buyer Protection.

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10. Governing Law and Dispute Resolution: You agree that this Buyer Protection is governed, interpreted and enforced by the laws, without regard to its conflict of laws principles. Any and all legal actions, claims or proceedings arising out of, or in connection with these Official Rules must be finally resolved as stipulated in relative organization.

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I cancelled/returned my order but I’m still waiting for my refund

Still waiting for your refund after cancelling or returning an order? Don't worry, we'll make sure you get it. 

But first, have you checked the order's status?

• Submitting a cancellation request or shipping your order back to the seller is not enough to get a refund. 

• The cancellation request has to be approved by the seller or by BAYLEAVES.net of 13919463 Canada Inc.; once approved, the BAYLEAVES.net of 13919463 Canada Inc. has to confirm receipt of the item return via the BAYLEAVES.net of 13919463 Canada Inc. app.

• Once the supplier confirms, we'll process your refund within 24 hours and you should see it in your bank account a few days later. 

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Remember that it can take 15–20 business days for a refund to be deposited into your bank account. Time varies by bank and it may take longer if the refund was processed on a weekend or a public holiday.

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Shipping

Normally, the international shipping period is 25 to 30 business days. However, there may have time delay due to the custom or other occasional issues. Please allow us have 45 business days delivery due to the busy season. 

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Acceptable Use Policy

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Wix.com Terms of Use

     Please click https://www.wix.com/about/terms-of-use for details.

Customer Service Contact

To get in touch with our Customer Service - please use any of the options listed below:

1. Go to Wix Help Center which is available at: https://support.wix.com/en/article/contacting-wix-support

2. Send an email message to: support@wix.com

OPTING OUT OF EMAIL MARKETING 

There are 3 ways to opt out of email marketing communications from BAYLEAVES.net of 13919463 Canada Inc.:

1. During Account Sign-Up: When signing up for an online BAYLEAVES.net account or making a purchase via guest checkout, simply uncheck the box directly underneath the email address field.

2. Directly from an Email Newsletter: You can opt-out at any time by clicking the unsubscribe link at the bottom of any promotional email you receive from us.

3. From the Email Preference Centre: to access the Preference Centre, click on the "Manage Your Email" from any page on BAYLEAVES.net and enter your email address.

PROMO CODE TERMS & CONDITIONS 

*Offer is subject to change without notice. Only one Promo Code can be redeemed per order, per customer account and per household. Promo code may be redeemed on purchase amount and taxes. Promo code cannot be redeemed, enter it into the PROMOTIONAL CODE area upon checkout.

Send us feedback

Language - English

BAYLEAVES.net of 13919463 Canada Inc. CUSTOMER HUB

Customer Service

info@nox1.com

Technical Support

Support@nox1.com

Contact Us

Bayleaves@nox1.com